FAQs

Our priority is to reduce your waiting time to the shortest possible! If your room is not occupied the night before your arrival, you can find the room ready from the early morning. Otherwise, we will prepare it for you as soon as it is free, with the utmost care for perfect cleaning. At 2:00 pm is the latest the room will be prepared and available to you.

On the day of departure, the room must be vacated by 12.00. Upon request, and subject to availability, it could be possible to use the room for an extended period (e.g., until the evening). This option must be expressly agreed with Front Desk and may involve an extra cost.

There is free parking at the Front of the hotel where security cameras overlook. Is internet connection possible?
There is free internet access throughout the hotel. The best service is in shared areas.

We are sorry, but pets are not allowed on our property.

It against the law of Trinidad and Tobago to smoke inside any public building. However, for our guest’s comfort, there are designated smoking areas available around the Deck.

Yes, but keep in mind that cancellations made less than three (3) days prior to arrival are subject to a one (1) night charge.

Yes, kids 12 years old and under are allowed to stay free-of-charge. The number of kids may vary depending on the room type, and the number of adults in the room.